Job Description

Customer Service AssociateStarting hiring pay at: $17.00As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!Qualities of awesome Canes Customer Service Associate:Team playerExcellent communicatorHappy, Courteous and EnthusiasticHard working and attentiveResponsible and dependableAuthentic and genuineTakes pride in doing a good jobBenefits & Perks available for hourly Crew:Weekly PayClosed on Major HolidaysFlexible SchedulingNo-Cost Therapy (In-person, Virtual, or Text Therapy)Discounts on Entertainment and Lifestyle PurchasesNo-Cost High School DiplomasPaid Time Off (eligibility requirements apply)401(k) with Employer Match (eligibility requirements apply)Healthcare Membership ProgramFitness Discount Program (18 or older)*RAISING CANE'S PAYS WEEKLY, EXCEPT IN SOME STATES (E.G., CALIFORNIA) WHERE THE COMPANY PAYS BI-WEEKLY.***LOCATIONS MAY VARYESSENTIAL FUNCTIONS OF THE POSITION:The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Lift and carry, push or pull heavy objects up to 50 poundsKneel, bend, twist or stoopAscend or descend stairsReach and grasp objects (including above head and below waistline)Excellent verbal and written communicationAbility to show up to scheduled shifts on timeCleaning tables, floors and other areas of the RestaurantTaking orders from Customers and processing payments efficientlyFollow proper safety procedures when handling and/or preparing foodAbility to multitaskADDITIONAL REQUIREMENTS:Must be 16 years of age or olderProvide all Customers with quick and friendly serviceWork together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of serviceWork under pressure and at a fast paceAlign with Raising Cane's culture by balancing Working Hard and Having FunTake initiativeComply with Company policiesRaising Cane's appreciates & values individuality. EOEIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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