Duration: 5 Month+ Assignment Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Job Title: Help Desk Support I Location: Golden, CO Duration: 5 Month+ Assignment Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate degree in a related area and at least 1 year or equivalent experience in the field or in a related area. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment. Answer call center phones in a friendly, helpful and professional manner. Open a ticket for support and provide that support once trained. Create new network user accounts per procedure, Disable network accounts per procedure. Update Microsoft exchange information per procedure based on information supplied. Work tickets assigned in the queue and assist with assigning tickets to others in the team. Must be very customer service oriented, enjoy working with users to solve their issues over the phone primarily and in person when assigned. Adept at asking questions to better support the user with process and procedures. Must be a team player. Temporary position only. Must live local. Must be able to work from home on Fridays. Must be able to interview in person. Must be able to take CJIS certification training/exam #J-18808-Ljbffr
Globalelitecareers is seeking professionals to conduct virtual consultations with clients and assess their needs, providing knowledge on available solutions. The role emphasizes building lasting relationships through regular check-ins and handling related administrative...
...Feel free to check us out at Job Description Provide first level support for all end-users.Troubleshoot and resolve hardware, software... ...hours when appropriate.Prior customer service, call center or help desk experience is required.Additional Information Thanks & Regards...
...Entry-Level Industrial Sales Representative We are seeking a motivated Entry-Level Industrial Sales Representative to join an established machine... ...or outside sales Ability and willingness to learn technical products, services, and processes Strong communication...
...Resources InternThe Human Resources Intern supports day-to-day HR operations while gaining hands on experience in onboarding, learning... ...and recruiting data tracking.Early Talent SupportSupport internship and co-op program activities throughout each program term.Assist...
Psychology Teacher - Advanced Placement job at BASIS Ed. Phoenix, AZ.Job DescriptionBASIS Phoenix is seeking qualified candidates for... ...college or university in subject matter or education2+ years teaching/education experienceEssential FunctionsPrepare and...