Sevagan
KRG Technologies Inc.
25000 | Avenue Stanford | Suite 120 | Valencia, CA 91355
Phone: (661) 367 8000 Ext.513
Candidate should have good Admin / Configuration / Development knowledge of:-
Incident Management, Problem Management, Change Management, Release Management, Knowledge Management, Asset management, CMDB , Service Requests and SLM
Content Management: - developing ESS page.
UI Actions / UI policy / Access Control Lists, etc.
Writing various Server side scripts using Script Includes.
Configured License Management module for necessary Compliance check.
Used ACL’s for controlling the security mechanism in Service Now
Domain Separation and designing the Process and data flow within various domains
Experience with Web technologies/AJAX
Developing Composite Service Requests within Service catalog Module
Experience in different Integrations using web-services / MID Server, etc.
Configuring complex reports
Understanding and debugging of system logs
C (1.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases
(2.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives
(3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.
(4.) To provide support for on call escalations and doing incident & problem management
(5.) To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team
(6.) To adhere to quality standards, regulatory requirements and company policies
All your information will be kept confidential according to EEO guidelines.
...Description Cardinal Staffing Services, is hiring for a Furniture Manufacturer in Maumee, OH . We are currently looking for... ...associates are responsible for feeding products to the prep, glue, assembly, and upholstery areas to fulfill department demands. This...
...Global Elite Texas is seeking motivated individuals for a fast-growing, tech-driven team. Join a role focused on virtual consultations, assessing client needs and delivering solutions via web-based presentations. Responsibilities include building client relationships...
...for an outpatient clinic assignment in Westerville, Ohio. The locum tenens role begins ASAP and is ongoing, with Mon-Thu 8:00 a.m.-4:30... ...0 a.m.-4:00 p.m.This outpatient position supports a general neurology service line. You will join a team of 12 neurologists and 4 advanced...
...An online tutoring platform is seeking a skilled Genetics tutor to provide immediate assistance to students remotely. Tutors can accept on-demand requests at their convenience, earning competitive pay with potential surge pricing during peak times. Preferred candidates...
...Summary: Responsible for the operations of the Business Office, including; accounts receivable, patient billing, accounts payable,... ...reimbursement documents. Completes receipt records, posts deposits, runs cash receipts batch listings, researches, prepares and posts...